Privacy policy

WonderQuest™ Privacy Policy
Last updated: [11/20/25]
WonderQuest (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from thewonderquest.net.

1. Information We Collect
When you visit our site or place an order, we may collect the following information:
Personal Information
    •    Name
    •    Billing and shipping address
    •    Email address
    •    Phone number
    •    Payment information (processed securely through third-party providers)
Device & Usage Information
    •    IP address
    •    Browser type
    •    Device identifiers
    •    Pages viewed and time spent on site
    •    Referring URLs
This information helps us provide a safe, secure, and smooth shopping experience.

2. How We Use Your Information
We use your information to:
    •    Process and fulfill orders
    •    Send order confirmations and shipping updates
    •    Communicate with you regarding purchases or support requests
    •    Detect and prevent fraud or unauthorized activity
    •    Improve our website, products, and customer experience
    •    Comply with legal and regulatory requirements

3. Payment & Security
All payment transactions are processed securely through trusted third-party payment processors (such as Shopify Payments, Stripe, or PayPal).
WonderQuest does not store or have access to your full payment details, including credit card numbers.
We take reasonable measures to protect your personal information using industry-standard security practices.

4. Fraud Prevention & Chargeback Protection
To protect both our customers and our business, WonderQuest may use fraud detection and prevention tools.
By making a purchase, you consent to:
    •    Verification of billing and shipping information
    •    Use of fraud prevention services
    •    Sharing transaction details with payment processors and dispute resolution platforms when necessary
This helps prevent unauthorized purchases and chargeback fraud.

5. Sharing Your Information
We only share your information when necessary, including with:
    •    Payment processors
    •    Shipping carriers
    •    Fraud prevention and dispute resolution services
    •    Website analytics providers (e.g., Google Analytics)
We do not sell or rent your personal information to third parties.

6. Cookies & Tracking Technologies
WonderQuest uses cookies and similar technologies to:
    •    Enable core site functionality
    •    Analyze site traffic and performance
    •    Improve marketing and user experience
You may disable cookies through your browser settings, though some features of the site may not function properly.

7. Marketing Communications
If you opt in, we may send promotional emails or updates.
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
Transactional emails (order confirmations, shipping updates) are sent regardless of marketing preferences.